IA Design Process and Methods

  • Content inventory
  • Create sample (see paper on content sampling)
  • IA Expert analysis: Review common schemes
  • IA Expert sort
  • User sort
  • Expert review of data
  • Statistical clustering
  • Validation and Revision

Discussion questions

  • What is a reasonable sample size?
  • IA expert analysis vs. user data
  • Physical card sorting vs. online card sorting
  • What can be learned from user card sorts?