Social Interaction Design
Addressed in Tidwell, ch. 9
Goals for using Social Media
- Develop community around a particular topic
- Consumer support
- Provide access to services or products
- Promote brand or product
Examples
Common Patterns
Note that patterns mostly address content strategies.
- Inverted nano-pyramid
- Content leaderboard
- Recent Chatter
Discussion questions
- What are solutions for allowing users to find good content?
- Do the five hat-racks apply to content on social media?
- Which organization schemes can be processed automatically?