Usability Lab Setup

Issues

  • Recording the interaction
  • Avoiding distraction
  • Observing the interaction
  • Interacting with participant
  • Creating a natural and realistic setting
  • Convenient location for participants

Some solutions for recording the interaction

  • Log sheets (anticipated user actions)
  • Notes (unanticipated user actions)
  • Automated data logging
  • Screen and audio recording
  • Video recording

Some lab solutions for minimizing distraction

  • Keep distance between participant and observers
  • Use a quiet room
  • One-way mirror
  • Camera monitoring

Range of settings

Usability tests have been conducted in a wide range of settings. Here are some examples:

  • Computer lab
  • Conference room
  • Floor of a tradeshow
  • Office, including participant's office
  • On site location
  • Formal usability lab

Photos of CDM Lab in Room 805