Pluralistic Walkthrough (Randolph Bias) in
Nielsen and Mack, ch. 3
Basic steps
- Determine users and context
- Assemble design materials depicting the interface (may be
paper and pencil prototypes)
- Specify representative task(s) and the actions needed to
complete the task(s)
- Convene participants, which include usability specialists,
product developers and representative users
- For each step, each participant records what he or she
believes the next correct action is
- Partipants discuss their recorded actions; the users start
the discussion
Issues for discussion
- What is the value of having product developers participate?
- Which usability goals does the PW address?
- When can the PW be performed?
- When should design recommendations be discussed?