Pluralistic Walkthrough (Randolph Bias) in Nielsen and Mack, ch. 3

Basic steps

  1. Determine users and context
  2. Assemble design materials depicting the interface (may be paper and pencil prototypes)
  3. Specify representative task(s) and the actions needed to complete the task(s)
  4. Convene participants, which include usability specialists, product developers and representative users
  5. For each step, each participant records what he or she believes the next correct action is
  6. Partipants discuss their recorded actions; the users start the discussion

Issues for discussion

  • What is the value of having product developers participate?
  • Which usability goals does the PW address?
  • When can the PW be performed?
  • When should design recommendations be discussed?