Data from usability tests

Summarized in Sauro and Lewis (pp. 12 - 14)

  • Completion rates
  • Usability problems
  • Task time
  • Errors
  • Satisfaction ratings
  • Combined scores

Rubin and Chisnell (pp. 166 - 167) also summarize data that can be collected from usability tests.

Issues for discussion

  • Are measures and collected data the same?
  • Which usability goals does each data category address?