Principles of User-Centered Design

Summarized in Rubin and Chisnell, pp. 12-16)

  1. Early focus on users and tasks
  2. Empirical measurement (and testing) of product usage
  3. Iterative design

Gould and Lewis (1985) originally recommended these principles.

UCD Methods and practices

These are presented in the revised Rubin and Chisnell book (pp. 16-20).

  • Ethnographic research (HCI 445)
  • Participatory design
  • Focus group research (HCI 445)
  • Surveys (HCI 445)
  • Walk-throughs (HCI 460)
  • Open and closed card sorting (HCI 440 and HCI 454)
  • Paper prototyping (HCI 440 and HCI 430)
  • Expert or heuristic evaluation (HCI 460)
  • Usability testing (HCI 440 and 460)
  • Follow-up studies