D2L Discussion Topics (week 2)
General topics
- Inquiry activity posts (most of them; see below)
- UX titles are not so informative; actual responsibilities are
- Comments defining UXD: goals vs. methods
- Backgrounds of UX practitioners: some make a transition from a related discipline (UI dev to UI design); some start doing UX tasks without any related background
Comments on conducting contextual inquiries
- Will need to tweak questions so that users understand the prompts
- Inquiry the demonstrates software app reveals more details
- Reveals interesting strategy (e.g. outlook appointment, plus invite)
- Specific device for managing tasks (at airport)
- Learned that users rely on a mix of digital and paper artifacts
- Survey vs. interivew vs. contextual inquiry
Inquiry exercise
Note that most posts provided summaries of interviews and didn't distinguish between the two methods below.
- Phase 1 (regular/regular interview)
- named tools
- General experience
- Phase 2 (contextual interview)
- showed how to use a particular tool
- About specific instances
- Reveals the 'view' that they use (by month vs week)
- Consider screen sharing for zoom appointments